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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Keatts

April 13, 2026

5  out of  5
rating by Justin Keatts
"I have been with Jeff Butler and his team for more than 20es and continue to be very pleased with their service and prices! I have compared and have not found cheaper insurance. I can say that even if I found cheaper it would have to be drastically cheaper for me to make that choice - but I haven’t even found cheaper.
Awesome Job Jeff and Team!!!"
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Terrianne Cartee

March 6, 2026

5  out of  5
rating by Terrianne Cartee
"Great people, great product."
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Rob Hale

February 23, 2026

5  out of  5
rating by Rob Hale
"Jennifer did a real good job, saved me money on the car insurance, we’ll see how it goes on the homeowner insurance, if that comes in higher, I might not be as happy. Rob Hale"
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Gwen Wackerhagen

January 20, 2026

5  out of  5
rating by Gwen Wackerhagen
"I have been with State Farm for many years. Jeff is my second agent. Jeff, and his staff are wonderful to deal with. They make all of our insurance processes as easy as possible, and have always been very helpful. Caroline is my go to agent. She is very kind and it is always a joy to speak with her. State Farm’s rates are very affordable and competitive compared to others. I highly recommend Jeff and his team."
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Beth

October 20, 2025

5  out of  5
rating by Beth
"I have the Best experience with ya'll. Everyone is nice, helpfull, and very considerate really helping people. I have had the best experience with ya'll all the time please keep up the great work that ya'll do."
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Anna Marie Gaetano

September 19, 2025

5  out of  5
rating by Anna Marie Gaetano
"Everyone is extremely helpful each time I call."
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Jennifer Patnaude

September 3, 2025

5  out of  5
rating by Jennifer Patnaude
"I have been very pleased when dealing with Jeff Butler’s office at State Farm."
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Kim Stanley

September 3, 2025

5  out of  5
rating by Kim Stanley
"Excellent response time with great results."
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Georgia Miles

August 28, 2025

5  out of  5
rating by Georgia Miles
"II have been with State Farm and Jeff Butler for over 20 years and he and all the staff have always been patient and gracious with me, helping me to get the best deals for my auto and car insurance. When Hurricane Helene caused damage to my home, Tammy helped me so much with the process as did the whole State Farm team that worked on my claim. In the end, they helped me find contractors who could do all the repairs and State Farm ended up paying for many more repairs to my home than I ever expected. I am grateful for everyone involved!"
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David Jarrell (HOTRODNDAVE)

August 21, 2025

5  out of  5
rating by David Jarrell (HOTRODNDAVE)
"Great company and local office to deal with. Thank you"
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Paige Grillo

July 31, 2025

5  out of  5
rating by Paige Grillo
"I have been with Jeff Butler since I have been able to drive and I have always been satisfied with everyone in the office! They have great customer service experience and is always there to answer any questions I may have."
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Jean Ann Brown

July 31, 2025

5  out of  5
rating by Jean Ann Brown
"Great communication and explanation of policies! Beautiful office and great location with friendly staff!"
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Ashley Hofmann

June 24, 2025

5  out of  5
rating by Ashley Hofmann
"The entire team was so helpful and very friendly! With moving from Minnesota to North Carolina they helped make the transition flawless! Thank you!"
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Mohammad r Azimi

February 27, 2025

5  out of  5
rating by Mohammad r Azimi
"Good personal"
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Shahin Tasharrofi

December 17, 2024

5  out of  5
rating by Shahin Tasharrofi
"Jeff and his assistants (Tammy, Jennifer, and others) are great. Every time I called and needed assistance, they have gone above and beyond to address my concerns promptly. Thank you!"
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Steve Hagy

September 17, 2024

5  out of  5
rating by Steve Hagy
"Thanks for letting me come back to statefarm, ɓest insurance in the U.S.A"
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Rick

July 31, 2024

3  out of  5
rating by Rick
"I have been a State Farm customer for about 15 years now. Generally I have been pleased with the service I have received, particularly with the Automotive insurance. My Homeowners Property Claim experience has not been as satisfactory. I had a 15 year old roof with hail damage that developed some leaks. They only wanted to replace a few shingles versus a full roof replacement. Their estimate surprisingly enough came up just under my deductible. I chose to have the whole roof replaced and paid for it out of my pocket. I wasn't going to replace a roof that old, bit by bit, and risk further leaks. Which is exactly what they wanted."
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Lisa Kolodgy

July 23, 2024

5  out of  5
rating by Lisa Kolodgy
"I have been with Jeff & his team since 2017. Outstanding customer service, honest, quick to respond and treats you like a good friend vs a client. He was so helpful after I had a really bad accident and made sure everything went smoothly. If I could give him more stars I would."
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Sophia Solesbee

July 8, 2024

5  out of  5
rating by Sophia Solesbee
"Jennifer was so lovely and informative. Made the switch from GEICO to State Farm because I was being charged almost TRIPLE their rate for car insurance! So thankful for Jennifer for being patient with all my questions about switching insurance and guiding me and my family to a better option!"
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Mona Hefner

April 17, 2024

5  out of  5
rating by Mona Hefner
"Pleasant Customer Service Tammy and The Staff Takes The Extra Mile to Assist Any of Your Insurance Plans and Coverage Always Answers the Phone Promptly and I Especially Like Being Able To Have A Verbal Conversation One on One with My Insurance Agent and NOT Having To Deal With A Third Party … Thanks State Farm"
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David Lezette

April 16, 2024

5  out of  5
rating by David Lezette
"Quick and easy to work with! I highly recommend."
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Ryan Hester

April 10, 2024

5  out of  5
rating by Ryan Hester
"Karoline, and the rest of the Jeff Butler Team, have been incredible to work with over the years. I can't recommend this team enough.
I continue to be amazed at the job Karoline does on a day in, day out basis. Thank you so much for protecting our family and insuring we have the best insurance coverage."
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Helen Popan

January 2, 2024

5  out of  5
rating by Helen Popan
"Been doing business with this office for years! Always on top of their game."
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David

August 12, 2023

5  out of  5
rating by David
"Jeff's office staff was very helpful in helping me navigate my late father's insurance."
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Monica Morrison

August 3, 2023

5  out of  5
rating by Monica Morrison
"Of you have any issues or problems with your Insurance , he trys his best to help you fix the issue."